Terms of Service

By accessing the Website, submitting information, or engaging with our services, you represent that:

• You are at least 18 years of age
• You have the authority to enter into legally binding agreements
• You agree to comply with these Terms and all applicable laws

These Terms apply to all visitors, users, and clients of the Website.

Crandall Consulting provides technology consulting, digital strategy advisory, infrastructure architecture consulting, and related professional services. Services may include, but are not limited to:

• Technology strategy consulting
• Digital infrastructure advisory
• Marketing technology architecture
• Automation and AI strategy consulting
• Fractional CTO services
• Digital platform and infrastructure advisory

The Website may also provide informational content related to technology, digital marketing, business systems, and operational strategy.

All services are provided subject to separate written agreements where applicable.

Nothing on the Website constitutes:

• Legal advice
• Financial advice
• Accounting advice
• Regulatory advice

Users should consult qualified professionals before making decisions based on information obtained from the Website.

You agree not to use the Website for any unlawful or prohibited purpose. Prohibited activities include:

• Attempting to gain unauthorized access to systems or networks
• Introducing malware, viruses, or malicious code
• Scraping, data mining, or automated data extraction
• Interfering with Website functionality
• Impersonating another person or entity
• Submitting false or misleading information

We reserve the right to restrict or terminate access for users who violate these Terms.

All content on the Website is the property of Inspection-Ready Institute, Inc. or its licensors. Protected materials include:

• Text
• Graphics
• Logos
• Software
• Visual design
• Trademarks
• Proprietary methodologies

These materials are protected by United States and international intellectual property laws. Users may not:

• Reproduce
• Distribute
• Modify
• Republish
• Commercially exploit

any content without prior written consent.

The names Crandall Consulting, Inspection-Ready Institute, and related logos or service marks are trademarks or service marks of Inspection-Ready Institute, Inc. Unauthorized use is prohibited.

The Website may contain links to third-party services or websites. These may include:

• Analytics platforms
• Scheduling systems
• Marketing tools
• External educational resources

We do not control or assume responsibility for third-party services. Use of third-party platforms is governed by their respective terms and privacy policies.

Engagement of consulting services may require a separate written agreement outlining:

• Scope of services
• Fees and payment terms
• Project deliverables
• Confidentiality provisions
• Intellectual property ownership

These Terms do not replace formal consulting agreements.

Including but not limited to:

• Loss of revenue
• Loss of profits
• Loss of data
• Business interruption

arising from the use of the Website or reliance on its content. Total liability, if any, shall not exceed the amount paid to the Company for services directly related to the claim.

We make no warranties regarding:

• Accuracy of content
• Availability of services
• Reliability of information
• Fitness for a particular purpose

We do not guarantee that the Website will operate without interruption or error.

You agree to indemnify and hold harmless Inspection-Ready Institute, Inc., Crandall Consulting, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from:

• Your use of the Website
• Violation of these Terms
• Misuse of information obtained from the Website

Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected and used.

While we implement reasonable security measures to protect information transmitted through the Website, no system can guarantee absolute security. Users transmit information at their own risk.

We reserve the right to:

• Modify Website content
• Discontinue services
• Change functionality
• Restrict access

at any time without prior notice.

We may update these Terms periodically. Changes will be reflected by updating the Last Updated date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through:

1. 1Good-faith negotiation between the parties
2. 2Mediation if negotiation fails
3. 3Binding arbitration in the Commonwealth of Virginia

Each party shall bear its own legal costs unless otherwise determined by arbitration.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between the user and Inspection-Ready Institute, Inc. regarding use of the Website unless superseded by a separate written agreement.

For inquiries regarding these Terms, please contact: