Privacy Policy

Personal Information

Personal information is information that can identify you directly or indirectly. Examples include:

• Name
• Email address
• Phone number
• Company name
• Website domain
• Any information you submit through forms or communications

This information is typically collected when you:

• Fill out a contact form
• Schedule a consultation
• Subscribe to updates
• Communicate with us via email

Business Information

If you engage with our consulting services, we may collect information related to your business, such as:

• Business name
• Business website
• Industry category
• Technology stack
• Marketing systems or analytics data voluntarily shared with us

This information is used solely to provide consulting services.

Technical Information

When you visit the Website, certain information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Date and time of visits
• Interaction with website features

This data is typically collected through analytics services and server logs.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Understand traffic patterns
• Optimize user experience

Cookies may be placed by:

• Website analytics tools
• Marketing platforms
• Embedded services

Users can control cookies through their browser settings.

We use collected information for the following purposes:

• Responding to inquiries and communications
• Providing consulting services
• Scheduling consultations or meetings
• Improving website functionality and user experience
• Analyzing website traffic and performance
• Maintaining website security
• Sending business communications related to inquiries or services
• Complying with legal obligations

We may use third-party platforms to operate our website or deliver services. These may include:

• Website hosting providers
• Analytics platforms
• Scheduling tools
• Email delivery services
• CRM or marketing platforms

These third-party services may process data on our behalf in accordance with their own privacy policies.

We may share information only in the following circumstances:

Service Providers

We may share information with trusted vendors who assist in operating our website or delivering services:

• Cloud infrastructure providers
• Analytics providers
• Email communication platforms
• Scheduling or CRM systems

These providers are required to protect your information.

Legal Requirements

We may disclose information if required to do so by law, including:

• Court orders
• Subpoenas
• Regulatory requirements
• Law enforcement requests

Business Transfers

If our business undergoes a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure hosting infrastructure
• Encrypted communications where applicable
• Restricted access to data
• Secure authentication systems

However, no system can guarantee absolute security.

We retain information only as long as necessary for:

• Responding to inquiries
• Delivering consulting services
• Maintaining business records
• Complying with legal obligations

Information may be retained longer if required for regulatory or legal purposes.

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Request limitation of certain data processing

California residents may have additional rights under the California Consumer Privacy Act. These rights include:

• The right to know what personal information is collected
• The right to request deletion of personal information
• The right to opt out of the sale of personal information

California residents may submit privacy requests via email to privacy@crandall.consulting

Our Website is operated in the United States. If you access the Website from outside the United States, your information may be transferred to and processed in the United States where privacy laws may differ from those in your jurisdiction.

The Website and services are intended for business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, it will be deleted.

The Website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. Users should review the privacy policies of those sites.

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Last Updated date at the top of this policy. Users are encouraged to review this policy periodically.

For questions about this Privacy Policy or our data practices, please contact: