Hasson v. FullStory, Inc.

Published by Crandall Consulting · Informational litigation intelligence · Last substantive update: October 12, 2026

Docket / citation: 23-2535

Summary

This precedential Third Circuit opinion addresses appeals from dismissals of two class actions involving FullStory’s Session Replay Code for lack of personal jurisdiction. Hasson sued FullStory, and Schnur sued Papa John’s International over its use of the code; the excerpt discusses specific jurisdiction in Pennsylvania but does not disclose the appellate outcome.

Litigation Status

Status, direction, and weight describe how tracked public sources characterize this matter as of our last review — they are informational classifications, not legal assessments.

Procedural Posture

Two class actions were dismissed by the Western District of Pennsylvania for lack of personal jurisdiction. The excerpt concerns appeals by Kenneth Hasson against FullStory and Jordan Schnur against Papa John’s International; the companion appeal is No. 23-2573.

What the Court Did Not Decide

The excerpt does not disclose the appellate disposition or an ultimate ruling on the wiretap allegations; it does not establish whether those issues were decided elsewhere in the opinion.

Significance

Neutral / mixed significance. Characterizations of significance describe how the matter has generally been discussed in tracked public sources; individual holdings are often narrow, procedural, or fact-specific, and this page does not state or imply broader holdings than the sources support.

What This Page Does and Does Not Say

This page reports what our tracked public sources say about this matter — including, where identified, the procedural posture (for example, a ruling on a motion to dismiss is not a final merits decision). It does not report legal conclusions beyond those sources, does not predict outcomes, and does not constitute legal advice.

Technologies at Issue

• Session Replay Code
• Keystroke and text-entry capture
• Browser interaction recording

Third parties named or identified in tracked sources: FullStory, Inc..

Statutes Invoked

• 42 Pa. Cons. Stat. § 5322(b) (Pennsylvania long-arm statute)

Claims Asserted

Claims identified in tracked public sources; pleadings may include additional or amended claims.

• Alleged wiretapping through session replay technology

What This Matter May Mean for Website Operators

For operators using similar technologies, the recurring factual questions in matters like this one are when session recording begins relative to consent and whether input masking covers every field. Our scanner tests these behaviors empirically.

Detection of a similar technology on a website is an informational risk indicator, not a legal conclusion, and nothing in this section is legal advice.

Related Intelligence

Sources

• Hasson v. Mattress Firm session-replay appeal opinion — U.S. Court of Appeals for the Third Circuit · Tier A (Primary authority)

About This Page

Publisher: Inspection-Ready Institute, Inc. (DBA Crandall Consulting), an independent website compliance and risk consultancy. We are not a law firm and nothing on this page is legal advice.

How this content is produced: Facts are extracted from publicly available sources — court and government materials, recognized legal press, professional analysis, and industry reports — by our litigation intelligence engine, stored with full source provenance, and rendered from the database. Risk guidelines are computed by a deterministic formula, never by an AI model directly. See the full methodology.

Limitations: Counts labeled "Tracked" reflect matters identified in our source set and are not official court statistics. We report what courts decided and did not decide; we do not predict outcomes.

Corrections: If you believe anything on this page is inaccurate, contact us via the contact page and we will review the underlying sources promptly.